Privacy Policy

Effective Date: 2 December 2024

Embodied Presence KL (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services, website, and studio.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide

• Name

• Contact information (e.g., phone number, email address)

• Emergency contact details

• Health information relevant to Pilates instruction

• Payment details

b. Automatically Collected Information

• IP address

• Browser type

• Device information

• Cookies and usage data for website visitors

c. Information from Third Parties

We may receive information from third-party platforms (e.g., Facebook) if you interact with us through ads, forms, or social media integrations.

 

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our Pilates classes and related services

• To personalize your experience and tailor our offerings

• To communicate updates, offers, and reminders

• To process payments and manage appointments

• For safety purposes, including emergency situations

• To improve our website, marketing efforts, and studio services

• To comply with legal obligations

 

3. How We Protect Your Information

We take the following steps to safeguard your personal information:

• Use of secure servers and encrypted payment systems

• Limiting access to your information to authorized personnel only

• Regular updates and monitoring of our security systems

 

4. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share data with trusted service providers who assist us in operations (e.g., payment processing, email communications).

• Legal Compliance: We may disclose information if required by law or to protect our legal rights.

• Business Transactions: In the case of a merger, acquisition, or other business transaction, your data may be transferred as part of the process.

 

5. Your Rights

You have the following rights regarding your personal information:

• Access and request a copy of your data

• Request corrections to inaccurate information

• Opt-out of marketing communications

• Request the deletion of your data (subject to legal or operational limitations)

To exercise your rights, please contact us at our Whatsapp: +6013-830 3986.

 

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website functionalities.

 

7. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

 

8. Third-Party Links

Our website or communications may include links to third-party websites. We are not responsible for the privacy practices of these external sites.

 

9. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with the updated effective date.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

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Embodied Presence KL
Phone: +6013-830 3986
Address: Level 2, Orange Zone, Lot 2.30.02N, Pavilion Bukit Jalil

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By using our services, you consent to the practices described in this Privacy Policy. Thank you for trusting Embodied Presence KL with your information.